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Commissions & residual splits

Commissions are how your account representatives get paid for the merchants they manage. This page explains what a residual split is, how you set one up, and where the resulting commissions show up across MySplitPay.

A residual is the ongoing processing revenue tied to a merchant’s MID (its processing account). When a rep brings on or manages a merchant, you agree to share a portion of that residual with them — their split.

In MySplitPay, a split is a percentage attached to a single rep-and-MID relationship. A rep can have many MIDs assigned, and each assignment can carry its own rate. The rep’s commission is their split percentage of the residual for that MID — nothing you calculate by hand.

Splits live on the account rep’s detail page, under Assigned MIDs. Each row there is one rep-and-MID relationship, showing the MID, the merchant’s DBA name, the start and end periods, and the current rate.

  1. Open a rep from Account Reps, then select Assign MID.
  2. Search for the MID by name or number and select it.
  3. Enter the Commission Rate (%) and a Start Period — the month the split takes effect.
  4. Save. The new assignment appears in the Assigned MIDs table.

Select any row in Assigned MIDs to open Edit Assignment, where you can change the Commission Rate (%), the Start Period, and the End Period. Leave the end period blank to keep the assignment Ongoing. Setting an end period is how you wind a rep off a merchant while preserving the history up to that month.

Use Bulk Edit to apply a single change — a new rate, a start period, or an end period — to every MID currently shown in the rep’s list. Filter the list first with the search box if you only want the change to hit some of them.

The Commissions page is where you review results. There is no “calculate” button — commissions are auto-calculated from the reports you upload and simply appear here once processing activity is in for a period.

The page groups commissions by account rep. Each rep row shows their merchant count and total commission; expand a row to see the per-merchant breakdown, with columns for the MID, merchant, residual, rate, and commission. A Rep Total closes out each rep, and a Grand Total sits at the bottom of the table.

Controls on the page:

  • Search reps by name (top left of the table).
  • Period filter (top right) to move between months — This Month, Last Month, Last 3 Mo, YTD, All, or a custom range.
  • Export to download the visible commissions as CSV, either for a single rep or for everyone at once.

A commission you see on the Commissions page is the same figure that flows through the rest of the platform:

  • On the rep’s detail page, their current balance reflects commissions earned, with a link through to the full ledger.
  • On Ledgers, each commission posts as a line item (shown with a green Commission marker) alongside any deductions, credits, and payouts.
  • On Payouts, earned commissions are what you settle to the rep.

Throughout the app, entry types are color-coded so they’re easy to scan: Commission in green, Deduction in red, Credit in teal, and Payout in blue.

Changing a split after a payout has gone out

Section titled “Changing a split after a payout has gone out”

If you edit a rate or period in a way that would change commissions for a period a rep has already been paid for, MySplitPay pauses and asks you to confirm before applying the change. This keeps already-issued payouts from shifting silently. Review the summary in the prompt, then confirm to proceed or cancel to keep your edit pending.